Selection Tools

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DaySmart Appointments - Interview Scheduling Tool   

DaySmart is an online appointment scheduling tool utilized by human resources staff across the state. The tool allows job applicants to schedule, reschedule, and cancel interviews 24/7 with reliable, easy-to-use online booking. It improves operational efficiencies and the applicant experience. Issues or questions about DaySmart can be directed to Karla King karla.king@wisconsin.gov or Olga Bilinson olga.bilinson1@wisconsin.gov in BMRS.

How to Address/Troubleshoot System Issues
  1. ​​​​Alert your agency Primary Recruiting Contact so they can connect with PRC/BMRS/HRIS group in TEAMS chat. 
  2. Use chat function within DaySmart to troubleshoot issues directly with Tech Support.  
  3. Escalate issues by contacting DOADPMBMRS to contact DaySmart directly. 

SkillSurvey Logo.png

SkillSurvey​ - Reference Checking Tool  ​​​​

​​​SkillSurvey is an automated reference checking tool utilized by human resources staff across the state. The tool ​​​removes the back and forth between a hiring manager and the references, allows references to provide anonymous feedback so we get more accurate and honest information on our candidates, and has over 500 job-specific surveys available for use​.

Issues or questions about SkillSurvey guidelines, processes, and procedures can be directed to​ Lindsay Johnson lindsay.johnson1@wisconsin.gov and or Andrew Geissler andrew.geissler@wisconsin.gov in BMRS. 

Access SkillSurvey     ​               ​Register for SkillSurvey Reference Training​​            Training Video:​ SkillSurvey Reference On-Demand Training​  ​

Recruiter Resources

SkillSurvey Recruiter Reference Requirements Guide - includes info on overrides & force finalizing (last modified 10/17/24​)

SkillSurvey Recruiter Best Practices (last modified 3/28/19)

SkillSurvey Recruiter FAQs (last modified 8/5/24​​)

​​​SkillSurvey Bulk Action Guide (last modified 7/11/24)
​​​​SkillSurvey Instructions for Selecting a Workforce Segment - for agencies using workforce segments (last modified 5/9/23)
​​​SkillSurvey Texting FAQs (last modified 7/19/24)
Agency Administrator Resources​
​SkillSurvey Admin Recruiter Management (last modified 8/31/21)
Additional Information
​​​​SkillSurvey Sample Candidate Report (last modified 5/1/20)
​​​SkillSurvey Candidate Consent (last modified 7/19/24​)
SkillSurvey Candidate Introductory Email​ (last modified 3/9/23)
SkillSurvey Candidate Instruction Page (last modified 3/9/23)
SkillSurvey Candidate​ Enter Reference Page (last modified 6/22/22)
SkillSurvey Candidate Add Reference Form​ (last modified 7/11​/22)​​
SkillSurvey Candidate Reminder Email (last modified 4/6/22)
SkillSurvey Reference Email (last modified 7/20/22)​
SkillSurvey Reference Report Overview (last modified 4/6/22)
SkillSurvey Supervisor Sample Communication (last mod. 5/5/21)​

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​​​​​TruView BSI - Background Checking Tool

​Access TruView - select "TRU365 Client Login" in the top menu​

​​User Demonstrations
TruView365 User Guide​​
TruView BMRS FAQ​​
General Background Check Policy ~ WHRH 246
  • Refer to agency policies for specific check requirements by classification or position.
  • Sec. 246.130 Agency Background Check Procedures.
  • Sec. 246.140 Background Check Resources (use as needed to perform additional checks not provided by DOJ or TruView.)
    • In-state checks thru DOJ.
      • For candidates that haven't lived outside of WI (run SSN trace with TruView first to determine if appropriate.)
      • Sex Offender Registry.
      • “Caregiver" check, if applicable.
    • Out-of-State checks thru TruView.
      • For candidates that have lived outside of WI.​​​​​​​
​​​​​Standard Package Items​Optional Add-ons to Standard Pkg
  • ​Social Security Number Trace
  • ​Sex Offender Registry Check
  • Global Watchlist Records Check
  • National Criminal Records Check
  • Unlimited County Criminal Check
  • ​Education Verification Check
  • Professional Licensure Check
Typical Background Check Steps
  • Use TruView to run the SSN trace – it will highlight/recommend checks to be run based on results.
  • ​If candidate has lived both in and outside of WI within the past 7 years:
    • ​​​Select Standard Package and choose optional items if needed.
    • Defer to agency policies to determine whether In-State checks thru DOJ for specific WI records are required.
  • ​​​​​​​If candidate has only WI records within the past 7 years, run an In-State check thru DOJ only.

General Recommendations:

  • The Standard Package includes the Global Watch List which is different from an International Check. If flagged, follow agency process to determine next steps.
  • International Check is an optional add-on apart from the Standard package. Typically, this is not needed; these tend to be unreliable and can take much longer to process.
  • Optional Items may be added to the Standard Package at additional cost.
    • Professional Licensure – recommend using DSPS for WI check, if OOS then may use TruView.
    • Education – recommend asking candidates to provide official transcripts if required.
  • Use of TruView's Adverse Action process is recommended to comply with FCRA requirements. The process was reviewed and approved by DOA Legal. 
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