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Selection Tools

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DaySmart Appointments - Interview Scheduling Tool   

DaySmart is an online appointment scheduling tool utilized by human resources staff across the state. The tool allows job applicants to schedule, reschedule, and cancel interviews 24/7 with reliable, easy-to-use online booking. It improves operational efficiencies and the applicant experience. Issues or questions about DaySmart can be directed to Lindsay Johnson lindsay.johnson1@wisconsin.gov​ OR Olga Bilinson olga.bilinson1@wisconsin.gov​ OR for non-urgent issues email the BMRS Mailbox​.

Access DaySmart Appointments                                        Check for DaySmart Appointments outag​es

​User Resources​​Location Administrator Resources
Updated Training Guide - Coming Soon! (3/13/25) ​

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Training Video: How to Set Up Notifications

​State of Wisconsin Adding Survey Link to Email Notifications 
State of Wisconsin Document Upload Guide
​How to Address/Troubleshoot System Issues
  1. ​​​​Alert your agency Primary Recruiting Contact so they can connect with PRC/BMRS/HRIS group in TEAMS chat. 
  2. Contact DaySmart directly via chat to troubleshoot issues/concerns directly with DS Tech Support.  
  3. To report unresolved or non-urgent issues/concerns by email to the BMRS Mailbox​. 

SkillSurvey Logo.png​

SkillSurvey​ - Reference Checking Tool  ​​​​

​​​SkillSurvey is an automated reference checking tool utilized by human resources staff across the state. The tool ​​​removes the back and forth between a hiring manager and the references, allows references to provide anonymous feedback so we get more accurate and honest information on our candidates, and has over 500 job-specific surveys available for use​.

Issues or questions about SkillSurvey guidelines, processes, and procedures can be directed to​ Lindsay Johnson lindsay.johnson1@wisconsin.gov and or Andrew Geissler andrew.geissler@wisconsin.gov in BMRS. 

Access SkillSurvey     ​               ​Register for SkillSurvey Reference Training​​​            Training Video:​ SkillSurvey Reference On-Demand Training​  ​​

​Recruiter Resources

SkillSurvey Recruiter Reference Requirements Guide - includes info on overrides & force finalizing (last modified 10/17/24​)

SkillSurvey Recruiter Best Practices (last modified 3/28/19)

SkillSurvey Recruiter FAQs (last modified 8/5/24​​)

​​​SkillSurvey Bulk Action Guide (last modified 7/11/24)
​​​​SkillSurvey Instructions for Selecting a Workforce Segment - for agencies using workforce segments (last modified 5/9/23)
​​​SkillSurvey Texting FAQs (last modified 7/19/24)
​Agency Administrator Resources​
​SkillSurvey Admin Recruiter Management (last modified 8/31/21)
​Additional Information
​​​​SkillSurvey Sample Candidate Report (last modified 5/1/20)
​​​SkillSurvey Candidate Consent​ (last modified 7/19/24​)
SkillSurvey Candidate Introductory Email​ (last modified 3/9/23)
SkillSurvey Candidate Instruction Page (last modified 3/9/23)
SkillSurvey Candidate​ Enter Reference Page (last modified 6/22/22)
SkillSurvey Candidate Add Reference Form​ (last modified 7/11​/22)​​
​SkillSurvey Candidate Reminder Email (last modified 4/6/22)
SkillSurvey Reference Email (last modified 7/20/22)​
SkillSurvey Reference Report Overview (last modified 4/6/22)
SkillSurvey Supervisor Sample Communication (last mod. 5/5/21)​

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​​​​​TruView BSI - Background Checking Tool

​Access TruView​ - select "TRU365 Client Login" in the top menu​

Contact TruView directly at 1-888-869-844 or at help@truviewbsi.com​ to resolve order questions or concerns. 

​​User Demonstrations
​TruView365 User Guide​​
TruView BMRS FAQ​​
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General Background Check Policy ~ WHRH 246​
  • Refer to agency policies for specific check requirements by classification or position.
    • Sec. 246.130 Agency Background Check Procedures
    • ​​Sec. 246.140 Background Check Resources (use as needed to perform additional checks not provided by DOJ or TruView)
  • ​In-state checks thru DOJ WORCS (Wisconsin Online Record Check System)
    • For candidates that haven't lived outside of WI 
    • “WI Caregiver Check" for certain positions
  • Out-of-State checks thru TruView
    • For candidates that have lived outside of WI
​​​​​Standard Package Items​​​Optional Add-ons to Standard Pkg
  • ​Social Security Number Trace
  • ​Sex Offender Registry Check
  • Global Watchlist Records Check
  • National Criminal Records Check​
  • Unlimited County Criminal Check
  • ​Education Verification Check
  • Professional Licensure Check
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Typical Ba​ckground Check Steps
  • ​T​ruView SSN Trace - determines whether an In-state or Out-of-State check is needed.
    • ​Confirms candidate info, including aliases and address history​.
    • It will highlight/recommend checks to be run based on results.
  • ​If candidate has lived both in and outside of WI within the past 7 years:
    • ​​​Select Standard Package and choose optional items if needed.
    • Defer to agency policies to determine whether In-State checks thru DOJ WORCS are required (e.g., Caregiver Check).
  • ​​​​​​​If candidate has only WI records within the past 7 years, run an In-State check thru DOJ only.
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General Recommendations:

  • The Standard Package includes the Global Watch List which is different from an International Check. If flagged, follow agency process to determine next steps.
  • International Check is an optional add-on apart from the Standard package. Typically, this is not needed; these tend to be unreliable and can take much longer to process.
  • Optional Items may be added to the Standard Package at additional cost.
    • Professional Licensure – recommend using DSPS for WI check, if OOS then may use TruView.
    • Education – recommend asking candidates to provide official transcripts if required.
  • Use of TruView's Adverse Action process is recommended to comply with FCRA requirements. The process was reviewed and approved by DOA Legal. 
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